Shipping Policy

Last updated: January 2026

Thank you for shopping with ZAYRA. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or public holidays. During high-demand periods, processing times may be extended.

Once your order has been processed, you will receive a confirmation email with tracking information (when available).

2. Shipping Destinations

ZAYRA ships to multiple countries worldwide. Shipping availability and delivery times may vary depending on your location.

If we are unable to ship to your destination, you will be notified and your order will be canceled with a full refund.

3. Estimated Delivery Time

Estimated delivery times vary by destination and shipping method:

• Domestic orders: 7–15 business days

• International orders: 10–25 business days

These timeframes are estimates and may vary due to factors beyond our control, including customs delays, carrier issues, or local postal services.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and order value.

Occasionally, ZAYRA may offer free shipping promotions, which will be clearly displayed on the website.

5. Tracking Information

Whenever available, tracking numbers will be sent via email once the order has been shipped.

Please note that tracking updates may take 3–7 business days to appear, depending on the carrier.

6. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

ZAYRA is not responsible for delays caused by customs clearance.

7. Incorrect Address

Customers are responsible for providing accurate and complete shipping information.

ZAYRA is not responsible for orders delivered to incorrect addresses provided by the customer. Orders returned due to incorrect addresses may be subject to reshipping fees.

8. Lost, Stolen, or Delayed Packages

ZAYRA is not responsible for packages marked as delivered by the carrier but not received by the customer.

If your package is significantly delayed or appears lost, please contact us and we will assist you in contacting the carrier.

9. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Provide clear photos or videos of the damaged package and product so we can assist you promptly.

10. Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

📧 Email: zayraonline.site@gmail.com

By placing an order with ZAYRA, you agree to this Shipping Policy.